At Costumic.com – Ghana, your privacy matters to us. We respect your trust and are committed to protecting the personal information you share while browsing or shopping with us. This Privacy Policy explains how we collect, use, and safeguard your data. By using Costumic, you agree to the practices described below.

1. Information We Collect
When shopping with Costumic Ghana, we may collect the following details to ensure a safe and smooth shopping experience:

  • Personal details: name, email address, phone number, and shipping address

  • Order information: billing details, delivery address, and purchase history

  • Payment information: processed securely through trusted third-party providers (Costumic does not store card details)

  • Account information: login details and saved preferences if you create an account

  • Technical data: IP address, device type, browser details, and browsing activity

2. How We Use Your Information
We use the information collected to:

  • Process and deliver your orders efficiently

  • Provide customer service and respond to queries

  • Personalize your shopping experience with tailored recommendations

  • Send order confirmations, shipping updates, and promotions (if you’ve opted in)

  • Improve our website, product range, and overall service

3. Sharing of Information
Your personal information is secure with us. We never sell or trade your data. However, we may share limited details with:

  • Trusted service providers: payment gateways, delivery partners, and IT systems

  • Legal authorities: if required by applicable laws

  • Marketing partners: only with your consent for promotional messages

4. Data Security
We use secure encryption technology and trusted platforms to handle payments. Strict measures are in place to prevent unauthorized access or misuse of your data.

5. Your Rights
As a valued customer, you have the right to:

  • Access and update your information

  • Request deletion of your account or stored data

  • Opt out of marketing messages anytime

  • Manage cookies in your browser settings

For assistance, email us at support@costumic.com.

6. Cookies
Costumic uses cookies to remember your preferences, analyze shopping patterns, and improve site performance. You can disable cookies at any time via your browser settings.

7. External Links
Our site may include links to third-party websites. Costumic is not responsible for their privacy practices, so we recommend reviewing their policies before sharing data.

8. Policy Updates
We may revise this Privacy Policy to reflect changes in practices or laws. Updates will be posted here with a new effective date.

9. Contact Us
support@costumic.com
www.costumic.com